500,000 Days of Component Life. Recovered in Weeks.

Aviation Technical Services IFS Maintenix Optimization U.S. regional airline operator
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The Situation

A U.S. regional airline operator flies 143 regional jets. When the airline announced a headquarters relocation, experienced staff in maintenance planning, records, and ERP administration chose not to move with it.

They didn't just lose headcount. They lost the people who understood their Maintenix configuration at the table level, who knew which component intervals were set correctly and which weren't, and who could pull maintenance program data without a three-month learning curve.

Simultaneous turnover at the director level made it worse. The airline needed to keep 143 aircraft flying while executing improvement projects it could no longer staff internally.

They needed expertise immediately. Most consulting firms would need months before contributing anything useful.

The Approach

Tsunami already employed maintenance planners and Maintenix specialists who had worked inside that operation. People who had done these exact jobs at the airline before joining Tsunami.

Within one week of contract signing, a former maintenance planner and a Maintenix ERP specialist were onboarded and working. No orientation. No shadowing period. They already knew the aircraft, the operation, and the system.

From there, Tsunami deployed a combined team of maintenance planners, ERP specialists, and developers across six projects simultaneously:

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What connected all six projects: people who understood both the maintenance operation and the ERP system that runs it.

The Results

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The Relationship

Tsunami continues to support the airline through its transition, providing maintenance planning resources and ERP expertise as new hires come on board. This isn't a project. It's a partnership.

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